Overview of a Cloud-Based System for Managing the Relationship Between the Importer and Authorized Service Centers
The auto service center management system is a comprehensive, all-in-one solution that lets service centers send technical service requests and parts inquiries to the importer. The system centrally manages inquiries and service requests for every case handled by the service center. You can upload a photo for each case and link it to the vehicle's registration number. You can also create tasks in the system and manage them from start to finish.
Cloud-Based Garage Network Management System: Key Features
There are many reasons to choose Priza's cloud-based service center management software. Here are the main features:
Spare Parts Inquiry Management
Reminder Management
Organizational Knowledge Base
Option to store organizational knowledge and department files
Technical Inquiry Management
Reminder Management
Customer Service Requests
Customer Email Support Ticket Submission Page
Connected to the Vehicle Registry
A direct interface connects the importer's service centers with the importer
A Wide Range of Reports
Handler status report, technical inquiries report, etc.
Service center management
Customer Email Support Ticket Submission Page
Inquiry Tracking
Track and Monitor Inquiries Across Different Statuses
Feature-Rich, Customized Dashboard
System screenshots
What our customers say
First, I want to note the wonderful service and personal attention I received from the Priza team (especially Alona, Hila and Tal). They even visited our office to wish us a happy holiday — that is not taken for granted. Every request, change or adjustment was handled quickly and professionally.
Priza stands out for exceptional service and a fast response to every issue that comes up.
Priza's Tal, Hila and Liron are exceptionally attentive to our needs. Their speed of response to every issue we raise earns our appreciation. Their service approach, initiative and will to meet our expectations deserve special praise.
Many thanks for the fast, available and professional service in building the online questionnaires for evaluating behavioral-science projects at the Szold Institute.
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